Custom business software · Greater Cincinnati and remote
Software that fits your business, run for you.
I build business systems for small companies on a tested core I maintain. I shape it to how you already work, then I host it, back it up and keep it updated for one monthly fee. You deal with me, not a ticket queue.
Yogesh TODO(yogesh): surname or first name only, founder and engineer
Where small-business software goes wrong
- The same customer gets typed into three apps.
- You pay per seat for tools that each do part of the job.
- The real process lives in a spreadsheet and one person's head.
- Updates happen live on a Friday, and something breaks.
If one off-the-shelf app already fixes this, use it. I'll tell you that on the call.
One job, start to finish
Hover or tap a step to see what changes.
1 · Call
- Before
- Notes on paper or in a phone.
- After
- One intake form that starts the record.
2 · Quote
- Before
- Retyped from notes into a document.
- After
- Built from the same record.
3 · Job
- Before
- Copied into a calendar or a whiteboard.
- After
- One click from the approved quote.
4 · Invoice
- Before
- Typed again in another app.
- After
- Created from the finished job.
5 · Paid
- Before
- Checked by hand against the bank.
- After
- Marked when the payment comes in.
6 · Follow-up
- Before
- A reminder in someone's head.
- After
- Sent automatically and stopped when they pay.
TODO(yogesh): sketch-workflow.svg, traced notebook sketch: Call, Quote, Job, Invoice, Paid, Follow-up
Fictional sample business. Sketch from my notebook.
How it works
-
Fit Call
Free, 30 minutes.
-
Blueprint
A written map of your process, what I'll build, a fixed setup price and the monthly fee.
-
Setup
I configure the core, write the parts only you need, move your data and train your team.
-
Run and improve
Hosting, backups, monitoring, security updates and a set number of change hours each month.
How I ship changes
Every change runs automated tests first. If a test fails, nothing ships. Then it goes to a staging copy, then to your live system, with a way to roll back. Backups run TODO(yogesh): backup frequency. Monitoring alerts me when something goes down, usually before you notice.
Your data, your exit plan
- Your data is yours. Export all of it any time as CSV or a database dump.
- Anything I build only for you is yours too.
- If you leave, you get TODO(yogesh): notice days days and help moving.
- If I stop operating, TODO(yogesh): continuity plan.
The core underneath is mine, and you license it while you're a client. That's how setup stays affordable and every client gets the same security fixes.
The exact terms will be in the written agreement.
Who you'll work with
I'm Yogesh. I've spent TODO(yogesh): years in DevOps and software delivery, TODO(yogesh): roles or industries. I started SmartBizOps because small businesses get the worst software deals: too many subscriptions, or a one-off build nobody looks after. I work from TODO(yogesh): area and meet Cincinnati-area clients in person. Everyone else, I work with remotely.
Straight answers
What does it cost?
Planned prices: Blueprint TODO(yogesh): price, setup from TODO(yogesh): price, monthly from TODO(yogesh): price. Exact numbers are on the pricing page and confirmed in writing in your Blueprint. I'm not taking payment yet.
Do I own the software?
You own your data and anything I build only for you. The core underneath is mine, and you license it while you're a client. That's what keeps setup affordable and lets every client get the same fixes.
What if you disappear?
Fair question. I'm one person, and that's a real risk. Here's what I do about it: documented runbooks, backups you can access, your custom code in a repository you can see, and TODO(yogesh): continuity plan. If I ever shut down, you get TODO(yogesh): shutdown notice days days of notice and what you need to keep running.
Are you a registered company?
Not yet. I'm checking that there's real demand first. SmartBizOps will be registered as a company before I sign any agreement or take any payment.
Tell me about the one process you'd fix first.
30 minutes, no pitch deck. If custom software isn't the answer, I'll say so.