Early client list is open. I'm taking on my first three clients in TODO(yogesh): timing, e.g. "early 2027". Nothing to buy yet. Join the list

Custom business software · Greater Cincinnati and remote

Software that fits your business, run for you.

I build business systems for small companies on a tested core I maintain. I shape it to how you already work, then I host it, back it up and keep it updated for one monthly fee. You deal with me, not a ticket queue.

Yogesh TODO(yogesh): surname or first name only, founder and engineer

TODO(yogesh): 10 to 12 s screen recording of the sample app (assets/media/hero-loop.mp4, .webm and hero-poster.webp), plus the hand-drawn annotation "quote turns into a job here"
Sample app, fictional business, sample data.

Where small-business software goes wrong

  • The same customer gets typed into three apps.
  • You pay per seat for tools that each do part of the job.
  • The real process lives in a spreadsheet and one person's head.
  • Updates happen live on a Friday, and something breaks.

If one off-the-shelf app already fixes this, use it. I'll tell you that on the call.

TODO(yogesh): sketch-problems.svg, notebook sketch of one customer typed into three apps

One job, start to finish

Hover or tap a step to see what changes.

1 · Call

Before
Notes on paper or in a phone.
After
One intake form that starts the record.

2 · Quote

Before
Retyped from notes into a document.
After
Built from the same record.

3 · Job

Before
Copied into a calendar or a whiteboard.
After
One click from the approved quote.

4 · Invoice

Before
Typed again in another app.
After
Created from the finished job.

5 · Paid

Before
Checked by hand against the bank.
After
Marked when the payment comes in.

6 · Follow-up

Before
A reminder in someone's head.
After
Sent automatically and stopped when they pay.

TODO(yogesh): sketch-workflow.svg, traced notebook sketch: Call, Quote, Job, Invoice, Paid, Follow-up

Fictional sample business. Sketch from my notebook.

How it works

  1. Fit Call

    Free, 30 minutes.

  2. Blueprint

    A written map of your process, what I'll build, a fixed setup price and the monthly fee.

  3. Setup

    I configure the core, write the parts only you need, move your data and train your team.

  4. Run and improve

    Hosting, backups, monitoring, security updates and a set number of change hours each month.

TODO(yogesh): pipeline.mp4 and poster, screen recording of the real CI pipeline on the sample project
My real pipeline, on a sample project.

How I ship changes

Every change runs automated tests first. If a test fails, nothing ships. Then it goes to a staging copy, then to your live system, with a way to roll back. Backups run TODO(yogesh): backup frequency. Monitoring alerts me when something goes down, usually before you notice.

Your data, your exit plan

  • Your data is yours. Export all of it any time as CSV or a database dump.
  • Anything I build only for you is yours too.
  • If you leave, you get TODO(yogesh): notice days days and help moving.
  • If I stop operating, TODO(yogesh): continuity plan.

The core underneath is mine, and you license it while you're a client. That's how setup stays affordable and every client gets the same security fixes.

The exact terms will be in the written agreement.

Who you'll work with

I'm Yogesh. I've spent TODO(yogesh): years in DevOps and software delivery, TODO(yogesh): roles or industries. I started SmartBizOps because small businesses get the worst software deals: too many subscriptions, or a one-off build nobody looks after. I work from TODO(yogesh): area and meet Cincinnati-area clients in person. Everyone else, I work with remotely.

Straight answers

What does it cost?

Planned prices: Blueprint TODO(yogesh): price, setup from TODO(yogesh): price, monthly from TODO(yogesh): price. Exact numbers are on the pricing page and confirmed in writing in your Blueprint. I'm not taking payment yet.

Do I own the software?

You own your data and anything I build only for you. The core underneath is mine, and you license it while you're a client. That's what keeps setup affordable and lets every client get the same fixes.

What if you disappear?

Fair question. I'm one person, and that's a real risk. Here's what I do about it: documented runbooks, backups you can access, your custom code in a repository you can see, and TODO(yogesh): continuity plan. If I ever shut down, you get TODO(yogesh): shutdown notice days days of notice and what you need to keep running.

Are you a registered company?

Not yet. I'm checking that there's real demand first. SmartBizOps will be registered as a company before I sign any agreement or take any payment.

Tell me about the one process you'd fix first.

30 minutes, no pitch deck. If custom software isn't the answer, I'll say so.